For newcomers to Ontario

Waiting for your OHIP card? You can still see a doctor.

Just moved to Ontario? Whether your OHIP application is processing, your card hasn't arrived, or you don't yet meet the eligibility rules, Doctor Fran connects you with licensed Ontario physicians by phone — no health card required.

Download the app

Available on iOS & Android · Ontario, Canada only

Good news first

Ontario no longer has a 3-month OHIP waiting period

If you've read about a "three-month wait" for OHIP, that's outdated: Ontario removed the waiting period in March 2020. If you're eligible, your coverage can begin right away. But there are still real gaps where newcomers find themselves without coverage:

In any of these situations, you can still see a doctor. With Doctor Fran, you book a consultation in the app, pay by card, and a physician licensed in Ontario calls you — typically the same day.

What you can get

Real care while your paperwork catches up

Referrals & labs

Keep your care moving

Need a specialist or blood work? A physician can write referral letters and lab requisitions where clinically appropriate.

Sick notes

For your new job or school

Started work or school before your card arrived? Get a physician-issued note where clinically appropriate.

Consultations

Any health concern

Talk to a licensed Ontario physician about any health question while you settle in.

FAQ

Newcomer questions

Yes. You don't need OHIP or a health card to use Doctor Fran — you pay for your consultation by card in the app, and a licensed Ontario physician calls you.
No. Ontario removed the three-month waiting period in March 2020. However, you must still meet eligibility and residency requirements, and applications take time to process — which is where Doctor Fran can help in the meantime.
Generally no — services you pay for privately before your coverage begins aren't reimbursed by OHIP. If you have private or employer insurance, your plan may cover eligible visits; Doctor Fran provides receipts.
Yes. An expired or lost health card doesn't stop you from booking. You pay by card in the app like any other patient without OHIP.
Sources & references: Ontario Ministry of Health — Apply for OHIP and get a health card (Ontario notes there is no longer a waiting period for OHIP coverage); College of Physicians and Surgeons of Ontario (CPSO) — public register. For general information only; not medical or legal advice.

New to Ontario? Don't wait to be seen.

Download Doctor Fran and speak with a licensed Ontario physician while your OHIP gets sorted.

Download the app

Available on iOS & Android · Ontario, Canada only