We're here to help

Have a question about your consultation, sick note, or account? Whether you're using Doctor Fran with or without OHIP, reach our support team by email or phone and we'll get back to you as soon as possible.

Doctor Fran operates in Ontario, Canada only, serving patients with and without OHIP coverage — including international students, visitors, and newcomers. Our support team handles questions about appointments, account access, and technical issues. For clinical questions, your assigned physician will follow up through the app.